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Testimonials

  • "Staff treated me with kindness and respect."Alan H.
    "I felt that the physical therapy and the rehab team as a whole were one of the best and kindest that I ever came across. In general, all of the staff were very kind. I know it’s a tough job, but I really had a positive experience."Edward M.
    "Very friendly staff. Liked singing. Very satisfactory stay."Jay L.
    "Very thankful for PT. That team works together very well."Ned M.
    "Very high compliments for the PT team and the third floor staff!"Josephine O.
    "Physical therapy, activities and most nurses and aides were outstanding"Jonathan P.
    "The floor staff was great."Lori V.
    "Very satisfied with the care. This is the third time I have been a guest. This is the first and only choice if I need these services again. "E. Patterson
    "Everyone has been very kind and caring. When the Concierge came around it's like I made a new friend."Leslie H.
    "The nurses and CNAs were great. PT is excellent. "Debra W.
    "PT got me walking again."J.P.
    "Thought nurse Melissa and Carla were truly great. First night was very sad and CNA Ebony went out of her way to visit and orient me and made me feel really welcomed. Great work with Juanita and Lourdes. Michelle, unit manager, is great."E.D.
    "Really thought staff has been great. "Larry Koch
    "Very satisfied and appreciative. Mentioned Nurse Tony as being quite compassionate and professional. Has made great progress given a phase that concerned the family quite a bit. "Testimonial of A.Z. as told to Concierge
    "Very satisfied with staff and if she ever needed to return to a nursing facility she's hoping it could be here. "As relayed to the Concierge by resident R.B.
    "He is more than satisfied and will recommend this place 100%."As relayed to the Concierge by resident Steve Jennings
    "Picked this facility because we supply van for dialysis. The van drivers were very kind and excellent. Concierge was very helpful. "John M.
    "Very satisfied with the experience. Daughter and son-in-law present today and they were satisfied as well. The concierge is very kind and compassionate."As relayed to the Concierge by resident Carl P.
    "His surgeon praised the wound care received here. "As relayed to the Concierge by resident Gordon Brown
    "Wouldn't hesitate to return to The Grand if necessary."E.M.
    "It has been very pleasant here. "A.S.
    "Had very high praise for the facility. If there were any events or complaints they were quickly resolved. Staff very caring. "As relayed to the Concierge by mother of resident
    "Great compliments for aide Joyce. Very good experience overall. "Arianna S.
    "Everyone is nice. "Robbie C.
    "It's been great. "Richie M.
    "I enjoyed my stay. "T. Harrell
    "Thank you for being very nice to me. "Alison R.
    "This place was the best ever."Cassandra L.
    "I have to leave, I love this place and all the people"Maggie D.
    "I think the grand is ran very well management wise. The place is great, staff is great. "Daryl B.
    "Overall everything is good."N. King
    "The cleaning people are very good and when I ring the bell they come right away no complaints."G. F.
    "I was here 2 years ago, and decided to come back."Colleen P.
    "Overall the experience has been well. The nursing staff has been great and cleaning staff has been amazing (especially Ethan on the third floor), the best physical therapy I have ever received. I definitely plan on recommending anyone that needs physical therapy."R.Ohrenson
    "Great time and the staff service is great. Physical therapy department was amazing and I would recommend to anyone."S.Z.
    "Everything is going great. "Ed S.
    "The concierge here is great she is there whenever I need anything and connects me to the right people who make the changes to make my stay here better. Valerie in therapy is also great and her team is phenomenal. "F. F.
    "The best rehab that I have ever been in. The nurses, technicians and therapist are very professional and knowledgeable. A very hardworking team. The team showed significant concern for my needs. The concierge is very lovely and caring."R. Brand
    "The concierge made me feel so welcome and checks on me daily. Casey & Clara the CNAs on the third floor made me feel so welcome. The physical therapy here is the best that I have ever had. This facility is much better than the pines. "Joan H.
    "Everything is going well the place is very clean."F. S.
    "My stay has been good so far. Physical therapy has been the best thus far. "K.Q.
    "Over all my stay at the grand was very good. The physical therapy department was the best I have ever had Valerie and her team are excellent."Brenda C.
    "I am very pleased with the staff and this facility, the CNAs work very hard Casey, Juanita, Clara third floor are amazing. The food was great my mother enjoy it. Regina was excellent as well as Tabitha, and Morgan. Definitely great floor. The therapy department was fantastic I would recommend to anyone."A. Adams
    "Overall my stay here was good I felt very welcome by the staff especially the concierge who checked on me regularly and connected me to the right people I needed to talk to. Physical therapy is the best I have ever had I would definitely recommend this place for anyone in need of physical therapy."G. T.
    "The staff was great. "Dorothy G.
    "My stay here was very pleasant everyone was so nice the staff was great. The physical therapy department was fantastic I would definitely recommend this place to anyone in need for nursing home or rehabilitation. "J. Graham
    "My brother was here a couple years ago. Very satisfied with my stay here so far. "John C.
    "My stay has been good. The therapy sessions have been very valuable thus far. "Russ M.
    "Everything is going good staff is great. "C. Carter
    "Everything is going well so far. "Theresa C.
    "Everything is great so far. "B. Harmon
    "My stay here was wonderful the place is clean and well kept. The staff is great I am very pleased with the services I received at the grand."T. Melon
    "I have found therapy to be very valuable thus far. "Stuart D.
    "Everything is going good so far. "B. Smart
    "Everything is going good so far no complaints, everything has been going good."B. Tract
    "The staff is great and I feel that Therapy will be very useful."Greer D.
    "Everything is great the staff is great and physical therapy is the best. "Miriam D.
    "No concerns at this time therapy has been going great, definitely a better experience than the Pines which I have stayed at before. I would definitely come back should I ever need to."Joanne H.
    "My stay has been good thus far. "J. Ring
    "Everything has been good so far the therapy is very useful here. "Jean A.